Terms & Conditions

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Introduction and Acceptance

These Terms & Conditions ('Terms') govern your access to and use of the website owned and operated by Thepearlcrestresort. By browsing, reserving, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our website.

Use of Website

You may use our website for lawful and personal purposes only. You agree not to:

  • Use the site in any way that violates applicable laws or regulations.
  • Attempt to disrupt or interfere with the security or performance of the site.
  • Impersonate another person or entity.
  • Upload or transmit any malicious code or content.

We reserve the right to restrict or terminate access to any user who breaches these Terms.

Reservations and Payments

All reservations are subject to availability and confirmation. By making a booking, you guarantee that the information provided is accurate and that you are authorised to use the payment method selected. Prices are quoted in the currency displayed and may be subject to taxes, service charges, or local levies. We may require a valid credit card to guarantee a reservation, and a deposit may be charged at the time of booking.

Payment obligations are fulfilled once we receive the full amount due. We reserve the right to cancel or modify bookings in exceptional circumstances, and will notify you as soon as practicable.

Cancellation Policy

Cancellation terms vary depending on the rate plan, season, and room type. Please refer to the specific cancellation policy displayed during booking. Unless otherwise stated, cancellations made within 24 hours of the day of arrival may incur a fee equal to the first night's rate.

No-shows will be charged the full amount of the reserved stay unless a long-term cancellation policy applies.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Thepearlcrestresort or its licensors and is protected by intellectual property laws. You may not copy, reproduce, republish, or redistribute any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Thepearlcrestresort shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising out of or in connection with your use of the website or services. Our total liability shall not exceed the amount you paid for the specific reservation in dispute.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the jurisdiction where the property is located. Any disputes shall be subject to the exclusive jurisdiction of the courts of that location.

Contact Information

Questions about these Terms may be directed to {{ EMAIL }} or via our corporate address: Weena 505, 3013 AL Rotterdam, Netherlands.